With a new farm in Sonoma
and a new arts space in the
Mission, Sam Mogannam
is determined to turn
his tiny grocery store into
even more of a nexus of
food and community.
By Bonnie Azab Powell
Look at that tomato! It’s huge! It’s gotta be over a pound!”
Sam Mogannam kneels in the dirt, thrusts a
tattooed arm into a thicket of tangled tomato
plants, and extracts a sunny yellow heirloom the size of a
small boulder. “This is going to be one expensive tomato. We
might as well eat it”—and he places the fruit gently inside
the basket of cucumbers, peppers, beets, and more tomatoes
that he’s already harvested for lunch.
Seconds later something else catches his eye. “Smell this
melon!” he says. Its quilted beige skin exudes an intoxicating
perfume, like honeysuckle wine. “I mean, can you believe
how good that smells?”
Given that Mogannam, 40, was born and raised in the
grocery business, you’d think he’d have long ago stopped
getting excited about fresh produce. You’d be wrong. Watch
him in the early morning at Bi-Rite Market, his grocery store
on 18th Street in the Mission, plucking a perfectly ripe Asian
pear from a farmer’s delivery truck and devouring it with
distracted grunts of pleasure. The man loves food. But these
tomatoes and melons are special. Mogannam grew them
himself, on a thriving mini-farm surrounding the house he
and his wife and business partner, Anne Walker, bought last
October in Sonoma.
The previous week, assisted by Bi-Rite farmer-in-chief
Simon Richard (the market’s produce buyer) and others,
Mogannam harvested more than 700 pounds of tomatoes
with names worthy of racehorses—Cherokee
Purple, Black Prince, New Girl, Marvel Stripe,
Brandywine, German Stripe—plus 300 pounds
of eggplant and a surfeit of summer squash and
zucchini. They also grow winter squash, sweet
corn, Gravenstein apples, Indian blood peaches,
flowers, lots of greens and herbs, and more.
“I’m blown away by how much we’re going to
produce from just half an acre. Three to four tons
of food!” he says with amazement. He points at a
swathe of grassy lawn near the house and whispers,
“I’m going to rip some of that out and plant
it too, although Anne will kill me.”
The insanely popular Bi-Rite Market celebrated
its 10th anniversary in June, and Mogannam
seems determined to keep growing the store in new
directions. Instead of opening branches elsewhere, as customers
from other neighborhoods have begged, he’s deepening
the store’s already extensive roots in food and community.
The motivation behind the Bi-Rite Farm is to “close the loop,”
as Mogannam puts it, between soil and shelf—for him and
market staff to learn firsthand what goes into growing food
the hard way, organically and sustainably, and to sell the fruits
of their labor in the store as well as use them in its myriad
prepared foods. And with 18 Reasons, a nonprofit arts space
around the corner on Guerrero Street that Mogannam opened
in July, the idea is to connect food and art in order to strengthen
the community that has supported Bi-Rite all these years.
Mission to serve
Bi-Rite Market was built in 1940: its distinctive
Art Deco sign and tiled façade are the originals.
Sam’s father, Ned, and his uncle Jack bought the
business from the store’s first owners in 1964, after
emigrating from Ramallah, in Palestine, where
their Catholicism had isolated them. The neighborhood,
with its proximity to Dolores Park, has
often been a rough one in which to run a business.
Bi-Rite was almost looted by Mission high school
students when Martin Luther King, Jr., was killed:
Ned says he threw “boxes of candy into the street
to distract them and to get away, and it worked!”
The store was robbed at gunpoint three times
during Ned’s tenure, but “we gave them everything
and nobody got hurt,” says Sam’s father.
Sam started working at Bi-Rite when he was just 6, dusting
shelves for a dollar a day. “My mom would put me on the
street car in West Portal with a nickel and a bag of food,” he
says. By 8 he was ringing up sales, and by 12 he was stocking,
making $10 per day. He worked every day after school, until
the store closed at 9 o’clock.
But as he says, he gets bored doing the same old thing.
Once he finished high school, he was done with the grocery
business: “I worked in the market for 11 years.
That was enough for me.” His father didn’t try
to change his mind—then, anyway. When Ned
and Jack retired in 1989, they sold the business
(but not the building) to a man who ran it as a
liquor and convenience store.
Mogannam, meanwhile, got a degree in the
hotel and restaurant program at City College,
then went to Switzerland to apprentice as a
cook for a year—not for any burning desire to make fondue,
but because it was the only European country in which he
could get a work permit. In Europe, the seeds of his food
philosophy were planted. He saw farmers coming in the back
door of restaurants with deliveries of seasonal produce, and
noticed that no one used strawberries in winter and people
shopped daily for their dinner—“and just how spontaneous
and how cool that could be.”
Back in the United States, he worked for Jim Moffet and
Scott Miller at the Pasta Shop in Oakland for two years, which
he loved. In 1991, at the age of 23, with $40,000 of his own
savings and a little help from his family, Mogannam opened
a 40-seat restaurant, Rendezvous Du Monde, in the Financial
District, where he “was doing seasonal, local stuff long before
it was cool,” he says in a rare boastful moment.
Skip to mid-1997. Sam was having trouble with his restaurant’s
absentee landlord, and his father was having trouble
with his Bi-Rite tenant.
“My dad called and asked me to take the grocery business
back over. I said no—but that maybe I would do a restaurant
in there,” Sam recalls. “And then he said no, because he
thought I worked too many hours, and I would never have
kids that way. So I thought about that for a while, and then I
told him, ‘OK, but I have to cook. I have to do a market with a
kitchen in it.’”
Mogannam Sr. thought the idea was crazy—no one else
was trying anything like it—but he agreed. “I didn’t believe
he could do that good,”
Ned admits. “His vision
was ahead of me. He was
always ahead of me. I
am conservative. Sam is
advanced in his ideas. He
was an adventurer; he had
traveled all over. He said,
‘Someday you are going
to be proud of me; I know
what I am doing.’ And he
was right. You can’t find
another place with food
and creativity like that.”
The price of values
Sam and his brother
Raphael gutted the building
and remodeled it.
They kept only the vintage
fixtures and the Bi-Rite
sign, after restoring it to
its original glory. The new
Bi-Rite opened in mid-
1998, back when Dolores Park was a gang stomping ground
and this rundown block of 18th Street had few restaurants.
To the neighborhood’s surprise, instead of potato chips and
microwaveable burritos, the new store was selling just-picked
produce, only meat that was humanely raised (from Niman
Ranch), and foods prepared in house from the same highquality
ingredients, like meatloaf, pasta salads, and vegetables,
mostly Mediterranean style. Items, basically, considered
expensive by many folks.
“Yeah, a lot of people thought we were nuts. Some of my
father’s old customers boycotted the store because it wasn’t
cheap enough for them,” Mogannam says matter-of-factly.
“But many did support us.”
So why didn’t he also offer some regular old bologna? Some
canned fruit cocktail?
“I wasn’t going to sell what I wouldn’t eat,” he shrugs.
From the very beginning, Mogannam believed that Bi-Rite
should operate by this and other simple values that may or may
not contribute to the store’s financial bottom line. He and
Richard choose the fruits and
vegetables they sell based on
flavor and quality, not sameness
and shelf longevity. That
means buying from people
who are passionate about
growing food, directly from local
small and mid-size farms.
For example, Bi-Rite
Market is the only retail account
for Johann Smit, who
grows apples and grapes at
Hidden Star Orchards in
Linden, CA. He sells at the
Ferry Plaza and the Noe
Valley farmers markets and doesn’t want to bother with any
other stores. “Others have approached me. But I am really, really
particular about who we deal with in terms of how people
manage my fruit,” says Smit. “Bi-Rite does a phenomenal job
of connecting customers to my product. They handle it well,
and they move it in a timely and caring manner.”
Farmer Greg Rawlings of Blue Moon Organics in Aptos,
CA, wishes he had five more customers like Bi-Rite for his
strawberries and raspberries. “Sam and Simon love the flavor,
and they’re willing to pay our prices to deliver them a quality
product,” he says. “A lot of the smaller chains really hit us on
the prices, and they’re not at fault—I guess everyone’s trying
to compete with someone who’s cheaper than them, like
the Safeways. I have very few customers who don’t complain
about the price, and Bi-Rite is one of them.”
The store’s customers, however, sometimes do complain.
Bi-Rite’s Yelp reviews uniformly mention sticker shock. Even
longtime loyal customers like Castro resident Winnie Chen
will say—carefully—that “Bi-Rite is not inexpensive.” She does
think the prepared foods offer good value: they are “as good at
what you’d get at a really nice restaurant but are much more
affordable.”
Mogannam admits that sometimes the sniping about
Bi-Rite’s prices stings him. “Sure, I’m sensitive to negative
criticism,” he says. “I don’t know what to do about it, because
we’re committed to buying the best we can, at the fairest price
to our suppliers. If a farmer asks for $20 a box, we pay it.
Because that’s what we figure he needs in order to live. I’m not
going to play the game of squeezing my suppliers. It’s tough
when everybody else is hustling, trying to match the lowest
price. Look at how Trader Joe’s does business.”
Some compromises do have to be made. Though it clearly
pains him to say so, Mogannam reports that he does sell tomatoes
in winter—organic ones grown in Mexico—and other
imported items out of season. That’s one of the challenges of
being a grocer: if you refuse to stock things people think they
need, they’ll go elsewhere, he
says. “We did decide that we
would not sell Southern Hemisphere
grapes once the local
season was over,” Mogannam
adds. Customers complained
at first, but with help from
signage—Bi-Rite is festooned
with notes about its ethics and
the provenance of the food it
sells—and education by the
staff, most soon accepted it.
Even Bi-Rite’s critics grudgingly
admit that the staff is
among the most knowledgeable,
friendly, and passionate around. Mogannam refers to his 90-
plus employees as the “Bi-Rite family.” The store offers a staff
meal every shift and a 20% discount on purchases along with
more substantive (and rare in the grocery industry) benefits
like subsidized health and dental insurance, paid time off, a
401(k), and referral bonuses. All staff have access to extensive,
ongoing training in butchery, wine, cheese, and produce; in
addition, Bi-Rite has offered English classes to its non-native
speakers. Mogannam says he gives the managers pretty free
rein: “Each buyer within the store acts like a separate department;
they have their own business plan. Basically, we pay
them well and we let them do what they want.”
The seeds of community
Soon after re-opening, Bi-Rite’s presence started to change
the neighborhood. It wasn’t long before Delfina moved in, and
Tartine Bakery followed. In December 2006, when another
space became available, Mogannam and his wife opened
Bi-Rite Creamery down the street, which Walker runs with
pastry chef Kris Hoogerhyde. The creamery uses milk from
a local organic dairy, Straus, and the same high-quality local
fruit and produce that the store does.
Like Bi-Rite, the creamery was successful from the get-go.
The company is a dynamo for its size: Bi-Rite’s year-over-the farm’s fruits and vegetables constitute a minimal percentage
of all that Bi-Rite sells and uses, the kitchen hasn’t had to
buy any eggplant, basil, arugula, or chard for a while. “What I
love about this is how little waste we have,” Mogannam crows.
“If I have split tomatoes, we make gazpacho.
That means we have a much higher yield than
traditional farmers.”
Some of Bi-Rite’s growers admit to being
a little chagrined about this turn of events.
“I can’t say I’m entirely happy about it, no,
because they’re buying less of my tomatoes,”
says Rawlings of Blue Moon Organics. “But
hey, I get it. It’s fun to farm and they got their own spot.”
Mogannam is clearly having a blast with 18 Reasons as
well, as an avenue for outreach, discussions, and education.
The spare, white-painted space, about the size of a San
Francisco living room, was hung recently with “Neighbors,”
a show with textual and visual fragments about proximity.
(Joyce Engebretsen is 18 Reasons’ art programmer; Josh
Alder, Bi-Rite’s wine buyer, is its food programmer.) Other
events have included a wine tasting and dinner with Bonny
Doon winemaker Randall Grahm, and classes in truffle making
and weaving.
Memberships to 18 Reasons cost $40, and include $30
worth of coupons for free ice cream at the creamery and
goodies at other businesses. “It’s not supposed to be a revenue
stream,” Mogannam explains. “We want to have events be
as cheap as they possibly can be and cover our
costs.” For example, the Valentine’s Day truffle
making class cost $25, but people got to go home
with $40 worth of chocolate, he says, and a recent
$40 wine dinner should’ve been $100. “But
we want them to be accessible, to strengthen this
community and to bring more people together
around art and food.”
As he locks the door of 18 Reasons and prepares to plunge
back into the lunchtime melee of the market, Mogannam dismisses
a comment that he’s some sort of Renaissance retailer,
or indeed anything unusual at all, with a laugh and a shrug.
“Hey, I’m just trying to have fun, man, just trying to make a
difference,” he says. “I get bored doing the same old thing.”
Bonnie Powell is Deputy Editor for ESF. She is a cofounder of the food-politics blog the The Ethicurean and has written for Wired, Photo District News, the New York Times, the San Francisco Chronicle, and other publications.